Southeastern Roofing replaced our roof in a timely and professional manner. I feel the key to the positive experience was due in larger part to Mike Arnold. Mike made numerous on sight visits, and delt with our insurance company to our satisfaction. Overall a painless experience.
Mike was amazing throughout the entire process. From inspecting our roof, guiding us through the insurance process, coordinating the replacement and, most of all, making sure everything was satisfactory before closing out the job, he was incredible. He’ll always answer the phone or call you back immediately… he is exactly what you want every contractor to be like. Can’t recommend highly enough.
Replacing our roof was something we were dreading, but this company made it so easy! Mike Arnold is the best! He came out and inspected our roof, and told us that he thought he could get it taken care of with our insurance… We never expected that! he helped us through the entire process, and sure enough, he was able to get insurance to cover our roof! If anyone has even a question about roof repairs, or needing a new roof, call Mike! He truly will take care of you!
I highly recommend Mike Arnold and Southeastern Roofing. Mike is extremely professional and a pleasure to work with. He inspected my roof and helped me through the insurance process to get my new roof approved. The Southeastern Roofing team did a great job also. They had my new roof on in 1 1/2 days. They left my property spotless. Some leaves were blown in to my skylights during the roofing process and Mike came out personally to clean the debris out of the skylights. Roofs are a big ticket item for most of us, but you will be in good hands with Mike and team.
I am highly impressed with the work ethic and professionalism of the team at Southeastern Roofing Company. They did an excellent job on my commercial roof remodeling project. The team was very responsive and always available to answer any questions I had. I would highly recommend their services to anyone looking for a top-quality roofing contractor in Atlanta.
Southeastern Reconstruction did a great job on my roof replacement. They were very professional and worked with my insurance company to make sure everything was covered. I would definitely recommend them to anyone in need of a roof contractor.
For new construction services for my house, I got in touch with Southeastern Reconstruction. From beginning to end, they were kind and professional. They did an excellent job, and I am delighted with the outcomes. To anyone in need of roofing assistance, I would heartily recommend Southeastern Reconstruction.
Great work by Southeastern Reconstruction! They were on time, professional and polite. I am so pleased with the work they did on my roof. They were very meticulous and made sure that the job was done perfectly. I would highly recommend them to anyone who needs a roofing contractor.
From the time Chris Price stopped by to do an inspection on our roof, Southeastern has been with us during every step of the process. It was painless and they did a fantastic job. I love the new look to our house. Everything was explained well and the toughest part was my working my schedule to pick out the new shingles. If you are looking for a great company and great people for your roofing job – I would recommend you talk to Chris and his team. Thank you Southeastern!
I called for a roof inspection and they came out to my residence i stated that my insurance company did not renew my homeowners policy but wanted a estimate to do the entire roof and I would pay for it my self cash. Did not get an estimate or call back no email I guess they decided that they couldn’t milk my insurance company for a lot of money they just did a no call I will never use this company I would like to gi e them no star wast of my time
Mike and his team were recommended to me by my daughter. She was extremely pleased with the work they did for her. I was faced with needing to replace a roof, and I had no idea how to proceed. Mike made the entire process worry free. I was impressed with his professionalism, and I trusted him to guide me through the job.
Hello all Facebook friends, if anyone needs a FREE roof inspection reach out to me please! We do free drone fly overs and give a detailed report of any issues found and help get you a new roof through insurance! Any help would be greatly appreciated🙏
Shady business practices. Terrible employee treatment. I would not want them in or around me or my home. Fair warning.
Called them back in July, sent someone out very quickly. Initially I was sup impressed. Was told if the insurance company turned me down for a full roof, they could appeal and do a shingle viability test (also called it a brittle test) and see if the insurance company would change.Insurance said only pay for front of roof to be redone, Ben with SouthEastern came back out and did the viability test and left, 3 weeks later insurance co didn’t get the viabity test, called Ben, a week later texted him then emailed him. Nothing. 2 weeks later called SouthEastern and was told he DID still work there but was in a meeting and he would call me back in 30 min. That was 2 weeks ago, long meeting I guess
Mike Arnold was very responsive and held us through the entire process. His knowledge and professionalism in working with us and our insurance company help us to get a roof replacement.
Everything about the experience of working with Southeastern Roofing company was far above and beyond my expectations. Not only were they able to help us get our entire roof covered by insurance, they were also able to get it done incredibly fast without taking away from the quality of the work.If we ever need roof work done again, we will definitely be using them! 10/10
To start off, Mike was incredible to work with and made the whole process easy. Southeastern was recommended to me after casually mentioning looking to have my roof replaced. It was time, and after some bad storms, it was even more needed. Excellent communication, worked with insurance, excellent quality, very little debris left behind after the actual job was done, and a storm hit right after the final walk around and no leaks inside. Highly highly recommend for anyone looking to get their roof done (or any other service they provide). You won’t be disappointed! If I move and need a new roof again, I’ll be using Southeastern 100%
Great communication and follow through. Responsive to questions and very supportive through the whole process. Mike Arnold is a true professional. I recommend Southeastern Roofing.
This company did an amazing job and Mike was a awesome person to work with. This guy handled everything. Mike was at my house within 48 hrs of contacting him, assisted with insurance, inspection, and was in contact with me through the complete job. I would recommend this company to anyone. 5 out of 5 for sure.
I am a current employee for southeastern recon and I can honestly say working for this company has almost made me homeless. I had quit my current job at the time so I could start working for them. However they waited till i put in my resignation to postpone my start date on 2 separate occasions. This was a total of 1 month I was out of work even though it was communicated that I had resigned from my job at the time. I have only been paid $1,300 dollars for two months of work and when I brought up my financial issue that was only caused by my employer I was asked if I wanted a demotion or if I wanted to quit. I have been living off one meal a day for months because of this and I will say I do not believe that this was done intentionally I don’t believe they would purposely do this to anyone. The issue in my opinion is that I feel I’m expected to preform my duties as if I haven’t been put in the situation i’m in. For example my first month at the company I had spent $600 in gas all used to do the job, and when I was only paid $500 because that’s all I had earned I had lost money in a situation where I cannot afford to. I was excited for this opportunity but due to how my hiring/onboarding process was run I feel It has made it difficult to succeed.
Edit: I’m not sure how my case fell through the cracks originally, but I’m coming back to amend my review that the company contacted me and set up an additional inspection in which a representative for Southeastern and an assessor met on site together for the claim to be resubmitted to my insurance.—-My main complaint is wasting my time with this company. They inspected my roof and the people I worked with on this front were very friendly. They came back on a second day (where I took time away to work to meet them) to help me call the insurance company and make a claim.The insurance company didn’t approve the claim or think that the damage was warranting of a replacement, which isn’t at fault of the company, but I do not know the reason for this since they use their own inspector who has not communicated with my attempts to find out why. So, I have no idea if my roof actually does need repair and this other party won’t email me back. It isn’t clear to me how this person is affiliated with the company, but they do have an email affiliated with Southeastern. I’d recommend using a more professional company that will respond back.
Tried to. No call back over a three month period.
Nate and his team were super helpful and It was one of the most pleasant buying experiences I’ve had to date.
I was very pleased with Southeastern Roofing and the way they do business. I would highly recommend this company to my friends and family! They did an excellent job with my roof and made sure I was updated along the process – I want to thank Rick for always being available and answering any questions or concerns I had during the job.
Can’t say enough great things about my experience with Southeastern Roofing. From the first inspection to when their crew was replacing the roof – all around fantastic! After the free inspection, Rick filed a claim with my insurance company and took over from there. He communicated with my adjuster and even came out to meet him at my property. He handled everything for me so I didn’t have too. After Rick was able to get my roof approved for replacement their production team worked with me to get my roof done extremely quickly before I went out of town! Crew was professional and there was even a representative on-site during the roof replacement to oversee everything. Highly recommend!
This company conducts fraudulent business. Not recommended.
I would recommend Southeastern Roofing over and over again to anyone! Jesse and Nate are who helped me throughout the process and they were incredible. I’m a first time homebuyer, so I wasn’t sure how everything worked but they helped me every step of the way. They went above and beyond by even contacting my insurance company with me and filing a claim for the damage that was done to my roof from a storm. They removed my old roof and installed a new one. The construction team was respectful of my home and made sure that all material was cleaned up. I still have yet to find a nail or material that was left behind after completing the job. Superior communication! I promise you won’t be disappointed!
Top notch service with top notch professionalism!! Nate was fantastic, helped us through the entire process from start to finish. After our free inspection, we wanted to see the damages on our roof, and he was glad to show us where and how it occurred. He also helped us through the insurance process, and made sure everything was to MY satisfaction after the job was complete. Highly recommend!!!
Replaced entire roof after hail storm damage. The crew was professional, left no mess & completed the whole job in time frame promised. Highly recommend.
Professional, efficient and an all around great experience. After having some damage done to my roof, I knew right away who to call and use for the best service!
I needed to get my roof replaced and I found these guys. They did a great job and they were really reasonably priced.
Probably the best roofing company I have dealt with Ben was wonderful, prompt, professional, I will be passing the word!
Highly recommend Mike and his team. He made working with the insurance company so easy. Very responsive. Team was quick and did a great job.
Southeastern handles a very difficult and arduous claim process with professional diligence which resulted in full coverage. They responded to schedule needs and work flow beautifully. When their were challenges they worked closely with us to find the best possible solution. They were always responsive and communicated beautifully. I can highly recommend this company.
Our roof had wind and hail damage from recent storms, and Mike Arnold of Southeastern Roofing handled everything with our insurance carrier in getting the roof replacement approved. The crew was very professional and they did a great job. My husband an hour are thrilled with the quality of our roof!
I had a great experience with this company! It was hassle free, clear communication, top notch work. I’m very pleased with the outcome of the new roof and the 3D shingles.Cameron Brooks is who I dealt with. He was very informative, professional, and even followed up with me a month after they did my roof, just to make sure all was satisfactory still and thanked me for my business, AGAIN!HIGHLY RECOMMEND THIS COMPANY AND CAMERON BROOKS!
That Mr.Tyler has done me right, new roof is a beauty, and the misses loves it. He kept me in the know from start to finish, shows up and gets that job done!
I am a real estate agent and ALWAYS use them. Cameron is extremely professional and does what he says he will. They do the best roofing work I’ve ever seen. I would only ever recommend them.
At the time we contacted South Eastern Roofing, our claim with our homeowners insurance had been denied. After 13 months, South Eastern represented us and filed a new claim. Within a matter of weeks, we received a check from our insurance provider for full installation of a new roof. We are totally pleased with the materials, warranty, and the entire experience with the agents. They were courteous and professional. The appearance of our home is beautiful and no longer a bite to our community.
This is one of the best companies I have ever worked with. I was getting the work done in Duluth, GA while I was still living in New Jersey. Ryan and Nick handled everything so professionally that I did not have to worry at all about how it was being done. They kept me informed every step of the way and it was done in a very timely manner. When I finally saw in person the work they did, it exceeded my expectations. I am working with them on a few other projects now and am very happy on how things are going.
I would HIGHLY recommend Southeastern Roofing; Cameron is wonderful.. him and his team will take great care of you and do whatever they can to help. They do great work, very professional, thorough, and quick! We had a new roof installed last year and it was such an easy process working with Southeastern. We recommend them to our clients for work as well and have heard nothing but good things!
Excellent company, very professional. Would recommend this company to anyone. Great experience and awesome work on my roof.
I highly recommend Southern Roofing of Birmingham. I can’t say enough about their professionalism from the inspection to the installation. It was a quick and easy process from start to finish.
Cameron was very professional and on time. He answered all my questions and took time to explain everything. I highly recommend him and would use him again.
Very professional and a great company to work with. Would recommend for any gutter or roofing needs. Extremely happy with the work. Thank you again Southeastern Roofing.
Showed up and got the job done👍💪👊. Cameron Brooks doesn’t disappoint!
Wonderful experience with this company! They were on time and did what they said they would do! Highly recommend!
They did a great job. They were extremely productive, on time, and did great work. I will always use them.
Mike with SouthEastern Roofing was great to work with and his team got the job done right. Highly recommend!
Mike was very professional. He was able to help us with our insurance claim to get the most we could from storm damage. The entire crew was neat and prompt and finished our roof extremely fast! Can’t say enough good things!
I wish I had thrown the solicitation we received on our door away immediately. The woman who inspected our roof was very friendly. The roof looks fine. But that’s about all I can say. I wasn’t able to be in the room when things were signed or we would’ve passed.They talked my husband into a bunch of upgrades that we didn’t need just so they could get an additional $1600 out of our pocket on top of all the money we received from our insurance company. I wish we had looked around at other places. I didn’t want to pay out of pocket for anything and I’ve heard from multiple sources that most roofing companies will work with you so you don’t pay out of pocket at all. Now we’re stuck giving another check. Make sure you are reading all of the fine print and get all your questions out there. They won’t respond when you email them. Shop around.
This is bad company they own me a lot money they don’t Pat the crews the total
This was an exceptional team. Pedro was a great leader and even took time out of his day to tarp our roof while providing the inspection.
Mike & his entire team were professional, thorough, and on time. Everything went as promised.
Mike and his team were so great to work with. They were pleasant hardworking and very professional. He was there to help us through the entire insurance claim process to get everything approved. The roofing team did a great job from installation to clean up. They worked sun up to sun down and got the job done in one day. I would recommend Southeastern roofing for anyone needing a new roof.
Chris with Southeastern Roofing was amazing!!! It was the easiest construction project we have done. The communication was fantastic, it was a smooth process and installation was so quick! I would recommend them to anyone needing a new roof.
I had a guy ring my bell and ask if I wanted a roof inspection. I said yes and after he finished, he wanted to make a claim with my insurance to “get me a free roof paid by them.” He proceeded to stand with me as I called the insurance then took the phone to speak with my representative and tell them made up dates and damages to get a a claim going. I immediately hung up the phone and kicked the man out of my house. I will not let someone just blatantly lie on MY insurance to make a quick dollar. This business quite literally runs on insurance fraud and puts me, as well as other customers on the line for insurance fraud. DO NOT LET THEM DO THIS TO YOU.
Mike was knowledgeable, professional and very helpful. He returned our calls immediately whenever we needed to contact him. Truly it was a pleasure working with him. I highly recommend southeastern roofing. Overall they were very accommodating and responsive.
I engaged Southeastern Roofing to identify and repair a leak over two years ago. They came and scoped thousands of dollars of work which had no impact on actually fixing the leak. They have returned over four times since, each time a new technician with a different solution. Yet, despite all of the attempts and wasted work, the leak continues during any heavy rain. If you are looking for help for a leak, do not trust this company to be able to correctly identify the cause. Or be prepared to spend thousands of dollars on unnecessary work that yields no results.
The inspection was very through and was very pleased of the way he contacted the insurance company. Chris burns and his crew did a super job and was very satisfied excellent work from him and his crew. Also thanks to Scott Montoya for overlooking job.👍👌
I would prefer do the work myself next time. You guys did a pathetic job fixing the roof over our garage. I had to pick up so many nails! Southeastern Roofing gets a F- from us. My friends and I will never choose you again.
Terrible company in general. Terrible management and terrible practices
Replaced 3 roofs, two from storm/wind damage. Amazing job, professional, on time, did the work and cleaned up. I can not say enough good things about Mark and Southeastern Roofing Company. Easy to work with and great communication. Recently we experienced high winds and thunderstorms no leaks. Roofs intact but metal shed demolished. This is the only roofing company that I would recommend.
After some difficulty getting a call back the company was very helpful with my problem.
Mike was very professional, worked with the insurance company to get the damage covered and also the inside damage covered. Recommend them to friends.
They were required to repair our security cameras. Fortunately, they arrived immediately and performed admirably. The results have exceeded our expectations. Thank you very much!
Customer service is excellent. They quickly resolved any concerns, and I was happy with the quality of service they provided. I would use them again if I needed roofing.
Excellent craftsmanship, integrity, and dependability! I’m pleased with the finished product and the team’s assistance throughout the process. I changed my mind a couple of times and had a few last-minute demands, but they were always accommodating. I consider myself quite fortunate to have picked them, and I would strongly advise anyone else who is debating between providers to do so.
They did a wonderful job inspecting our roof, working with our insurance company to pay for the damage and installing the roof. They also cleaned up! Roof looks amazing! Thank you!
I’ve never dealt with a construction crew that was as clean, swift, and courteous as this one. The quality of the work was likewise outstanding. They supplied pictures of the job after it was finished (it’s a two-story house, and I’m too afraid to climb up to see the roof), and everything appears wonderful in the pictures. I’ll definitely tell my friends and family about it.
On-time, Neri was very informative, professional, and followed up with an estimate in a timely manner. We were very satisfied with the service provided by this company. No matter how horrible the weather was!
Mike Arnold was fantastic to work with. I highly recommend working him and his company. Could not have asked for a better experience.
Fantastic, Fantastic, Fantastic!!! Service and craftsmanship that is both friendly and exceptional! He gave me a quote that was quite reasonable. Within a week of receiving the quote, my roof was fixed. Excellent job and efficiency. If you need a roof, you will not be regret you called them.
It was a pleasure to work with them. They answer quickly and courteously even during peak season. I had hired them to fix a leak in my associate’s roof during the rainy season. Within a week, a quote was completed, and the job was done two weeks later. So far, it appears like the problem has been resolved.
The questions were all answered by Daniel, and any potential issues were addressed. The crew members delivered on their promises. The company provides excellent value for money.
Chris and his staff make working with them a pleasure! They are all very knowledgeable. They responded immediately when my second-story roof leaked. This company will definitely be on my radar in the future.
Homeowner Beware.The Southeastern Roofing Co. in Chattanooga convinced me to use them to install my new roof. Their online website (GA) portrays a reputable company. But that is not what you get. They came out and covered up bad plywood with shingles. They also damaged all of my aluminum coil on all the corner posts of the home. There was no quality control. They damage your home, advise you to get another contractor to repair it and then they want to dispute the amount you had to pay to get it repaired. The 100% damage done was created by them and only them and they had me to find another contractor to repair it and now they don’t want to deduct for it. So now I have Band-Aids on my home. The Chattanooga office and the regional in Georgia do not want to take any responsibility for the degree of damage they done and believe it is acceptable. It has been a ongoing nightmare for awhile now and they still don’t want to do what is right. I hope this information will help another homeowner when deciding who to use for their roof. Who will stand up for their work.
Mike A and the entire team were outstanding. From the very first day we met them, there was no pressure to use them for a roof replacement. They even went as far as to do some heavy-lifting with our insurance company even if we decided to go with another company and were very professional.Mike A and team’s communication was always quick and spot on supporting everything they said they were going to do (and then some). The roofing team did a seamless job also and were respectful of our property. While this was originally scheduled to be a 2.5 day job due to the pitch of our roof, they literally worked from sun up to sun down. Clean-up was quick and well done like they had never been there before.If you want to work with a great team that does what they say they’re going to do, be professional / courteous, and even go above & beyond, then this is the right roofing team for you.Southeastern Roofing Company has our highest recommendation!!
These people are GOLDEN.In case you don’t know, the roofing industry is literally infested with shysters, charlatans and various shady people. Both business practices AND craftsmanship are highly suspect. HOWEVER- I have found Southeastern Roofing to quite literally be a Godsend! From start to finish- they did what they said, when they said and how they said. High caliber quality people, very smooth and professional business processes – both financial and project management- and outstanding construction craftsmanship.I had a short turn around on selling my mother’s home and so not only did they do an outstanding job start to finish with the ‘normal’ roofing job… they did it in an expedited turn around allowing me to close on time.Then, on top of that, I had a small roof repair on my own home they handled extremely well.As far as I’m concerned, Southeastern Roofing is the ONLY roofing company in existence!!
You know what, just to start, we are the original owners for our home. So when it was time to replace roofing this company was in the neighborhood. They showed up and they showed what they have done which looked great. I can state that when it was our turn they came with a full crew of workers. When we drive up our home and our subdivision you can see the difference in the roofs. So yes we were pleased back October 2018.Now Sept 22 2021 (almost three years later) I made a call because I noticed leaking from front foyer roof. The option for sales you get somebody on the phone if you select repair you getting voicemail. A month now I was told I would get a call back by end of the week back in September. There’s no honor in your product or honor in your business if you’re not even willing to return your client’s call.Funny the same time that when you not even finished the job you asked for references. Just thirsty for sales, commission should have known then. You come all the way from Duluth south Clayton County to do work here at least you can return a phone call and let us know what should be done. Per even the contract with limited warranty gives us 5yrs but you refuse to reply to any forms of communication.It’s actually sad!
I have owned this house for over 30 years and MikeArnold is the most professional salesperson I have ever worked with!
Mike did a great job communicating and coordinating everything which made the process smooth. I love the new roof!
The Sales manager was exceptional and followed up during the whole repair. The workers left everywhere clean.
You would think that a company that inspects roofs would be able to read a large sign at the entrance of my community that says “No soliciting”. Tired of having roofing companies disturbing me so often..
awful customer service. They fixed my roof and it’s leaking. They don’t respond to calls or email. really frustrating. next stop the BBB.
My roof was replaced from storm damage. The insurance company payed this company over $19k. They installed the roof, removed my vents and didn’t replace any vents. My attic is a hot box causing major temperature issues in my home. They didn’t follow coding standard and refuse to respond to my emails, calls, contact request from online. I had a number of vents on my roof. I’m not sure what my next course of action will be but incredibly disappointed in the quality of work and lack of responsiveness.
The bid process thru to the final install was flawless. The job was done on time and in budget. Clean up was done to perfection. Note that an unpredicted rain storm popped up during the install. No problems. The crew rigged tempi weather proofing, waited it out and then finished. Outstanding.
Southeastern did a great job on our new roof installation. Mike was great to work with. He coordinated with the insurance adjuster to ensure all damage was reviewed. Mike was always on time for appointments, courteous and kept us updated regarding installation details and timing. The installation crew showed up as scheduled everyday, did quality work and were courteous.
Mike was great to work with. He was right there to answer any questions and help us through the entire process of our insurance claim. It honestly couldn’t have gone any smoother. The installation team was on time, professional, and did a great job respecting our property and cleaning up after the job. I would highly recommend SouthEastern Roofing to anyone!
Our encounter with Southeastern Roofing started when Mike knocked on our door and offered a free roof inspection. He was very polite and professional. The whole process was simple. They are very experienced in working with the insurance company. We ended up with this shining new roof without paying too much out of pocket. If Mike ever knocks on your door, don’t miss your opportunity. They are hardworking, professional and very pleasant to work with. We have never thought getting a new roof could be this easy and affordable.
I had a great experience using Southeastern Roofing. They were extremely professional and I would highly recommend. From the inspection, to the roofing, to the clean up – everything was great.
Michael is an excellent project manager, knowledgeable and consummate professional. Under Michael’s management, Southeastern completed / replaced my large roof without any leaks noticed after several rain storms. Moreover, they cleaned up after themselves so that I had very few remaining nails on the ground from the old roof. I would use them again – no regrets.
Mike and his team were terrific. Very responsive, customer oriented, worked with our insurance carrier. Highly recommended the team.
It was a pleasant experience and their representative/contractor Mike Arnold was easy to reach by phone or text for questions and updates.
We had a tornado that destroyed our roof and our fence. I was contactedby Mark Michel the day before the tornado and asked him to come back on Friday, which was the day after the damage. He accessed the damage and took care of everything from insurance through completion of the roof and fence and did everything he said exactly as promised! We were kept informed every step of the process by Mark, Connor, and Levy. They were fantastic to work with and the install crew were very professional, respectful, and careful to keep the area clean! I have never had any company as great as Southeastern Roofing and ALL of their representatives! I would HIGHLY recommend Southeastern Roofing if you have any roofing needs!!
Roy Hall, Mark Michel, and the Southeastern team were great to work with. They knocked out our entire roof in less than 2 days. I was super impressed with how clean everything was after they left. The team was very professional and responsive when I had a question or need.
Southeastern Roofing was above and beyond any expectations in every way. From the hands on workmen to the office staff and management, we highly recommend them. They definitely take care of their customers. You could not ask for any nicer people to work with. They worked on our behalf with our insurance company and saw that we were taken care of. Our new shingles, gutters and shutters have made our 19 year old home look new! The colors are just beautiful. A very updated look! We’ve already had some hail since our installation and it did not affect these shingles at all. So glad our neighbor recommended them.
Very impressed. I was a bit nervous at first going with a company based out of town and this was a large project. They sent supervisors from Atlanta to oversee the project and completed a day ahead of schedule. Quality work and attention to detail were excellent.
Big no no in Duluth….bad experience with this company. After a month I’m still picking up nails in my yard, they didn’t clean the gutters after the job was supposedly completed and the roof looks like it was done by beginners….
Looking to get the job redone by someone else…. expensive to deal with those people
This is a first class company, the sales rep was upfront and honest the roof itself was of top quality. The inspector that came along with the job made sure everyone was doing their work and when I had questions they were answered and the changes that I suggested were made immediately… I would recommend this company and their personnel.
I used this company for a roof replacement. The process was very easy and very COVID friendly. Everyone I encountered at the company was very professional and knowledgeable of the insurance process as well as any questions I had. They came and gave me a free inspection of my roof and walked me through the entire process. After the inspection, they call your insurance company with you to answer any questions you might have forget. They provide you with options that will meet your deductible, and even provide 90 day financing of your deductible if needed. Their payment options are flexible (come pick up the check, credit card – although I don’t recommend it since they pass on the 3% fee to the customer, or ACH bank draft for a $1 fee). They accept payment when you receive your insurance payments.They also provided many color and style selections to choose from as well as thoroughly explained any of the upgrades. I did not feel coerced to accept upgrades but still got all of my questions answered so that I make a knowledgeable decision.On the day of the build, they arrived very early (6:50am for me), were very professional, and finished around 3pm. They tarp the yard so that it doesn’t mess it up and leave the yard looking exactly how it did before they left. The quality inspector (Gio) stays on the job the entire time and walks through everything with you after the job is complete. He also leaves his card in case you have any questions or concerns later.
Chris and Nate were great through the entire process. I couldn’t have had a better experience. Chris handled the inspection, coordinated with my insurance company, stayed in touch throughout the entire process. The representative for the shingles went through a very detailed review of the process and materials, the warranty and upgrade options and also explained the line items of my insurance claim. Nate was onsite the whole day of the install. The crew was fast, respectful and cleaned up so well! They even offered a free tire replacement in the event a stray nail was left behind but I didnt need that. The roof looks great! Thanks again!!!
Great service! They were fast & professional.
I spoke with a rep with Southeastern Roofing and he really did a suburb job. Was professional and on time. His team wrote a quick quote and the process was seamless. I would highly recommend.
FANTASTIC BUSINESS!!!!! Awesome people. Would recommend them to anyone!!! Very professional!
They came, they saw and they roofed.Louis and his crew were amazing. They stripped 2 layers of shingles, wrapped and repaired the roof and put on the new shingles in a day. They finished up and cleaned up the next day and were done by noon.I highly recommend them.
Best experience ever getting my roof done. Southeastern made the process so easy and efficient.
Southeastern Roofing Ala was basically non responsive to numerous requests to resolve installation damage repair on gutters and landscaping for over 5 weeks from install of roof on Sept 21, 2020. SE was apparently not experienced as a new out of state entry ( Atlanta) into the Birmingham market and did not have subs and management to deal with a multi level home install. Apparently more interested in sales than serving current clients. Very unsatisfactory experience. Photos and email documentation are available if interested. They may have positive recommendations on one story installs but be suspect if you are not prepared to inspect from above ground level. If you have had a positive experience with SE you are fortunate and don’t need to review my documentation.Jim
I am extremely happy with the work of Southeastern Roofing Company. They did an excellent job. I would highly recommend them.They made dealing with the insurance company hassle free as well as selecting the new roofing material. Parker, DJ and Jude are very knowledgeable and professional. They had a QA/safety personnel onsite the entire time of the installation.The crew ensured that the site was cleaned-up once they were finished. The entire process was timely and seamless. Thank you Southeastern for my beautiful new roof!
They replaced my roof. The entire experience with them was excellent. Mason did all the leg work for me with my insurance company and they covered everything (but of course minus the deductible). Jamie and his crew did great on the installation. I would strongly recommend anyone needing roof repair/replacement to use Southeastern Roofing too.
We had a great experience. Work was of excellent quality and was completed quickly. I’d recommend them to anyone who needed roof work, roof repair or installation. Thanks!!
Had them come out and fix a small leak in my roof they did it quickly and professionally. Specially shout out to the lady there that helped me this morning when I stopped by to drop off the check. It was early but she let me in and was very friendly and helpful. Thank You!
First off I want to thank James and South Eastern Roofing for making my first roof replacement experience as a homeowner a pleasant one. At first I was nervous. I didn’t know what to expect at all. James assured me they would deal directly with my insurance company and that everything would run like clockwork. Surprisingly he followed through on his commitment and I have never been more pleased. The material was delivered and stacked nicely in anticipation of my install. The crew was phenomenal! Super professional, hard working and they all worked very well together. They worked from sunrise to sunset and without being in any shade. I never heard anyone complain or ask what time it was. They stayed until the job was complete and the clean up was done. Highly impressed with the staff, quality of materials, workmanship and organization. I would recommend them to anyone who is thinking of replacing their roof or decking boards like me. Thank you again. My roof, the decking, roof lines and the new ridge vents are so nice! I absolutely love my new roof. Good luck to you all! You are quality #1 all the way around.
Everything looks great. Crew was professional and the supervisor was nice. Crazy they can get that done in a day. Hard working crew.
Roof looks great. Crew was professional and the supervisor was nice. Crazy they can get that done in a day. Hard working crew!
These folks were awesome! They respected my social distancing. They completed my job in one day! They were polite, professional, and competent. They did all of the footwork with my insurance company. I recommend them highly!
They will respond the phone and show up on time to get the job but after that if you need to speak with a manager because of the poor quality of work you can forget it. They sub contracted a gutter company that didn’t even make us aware the facia boards was warped this company is a scam all about money not their quality of work or standing behind their work.
We worked with James and Tristian both and could have not asked for a better experience. They both were very trustworthy and honest with us and helped us through the complete roofing process which was something we had never done before. They were always available to assist and answer any questions we had. We now have a very beautiful roof that was installed in a very professional timely manner. We had an excellent positive experience with everyone we worked with at Southeastern Roofing Company. If anyone needs help with getting roofing estimates and having a new roof installed you will not be disappointed if you call James or Tristian to help you with the process. We highly recommend both James and Tristian and Southeastern Roofing Company
Mason Kowalski and his team are top notch! We had a complete roof removal and install done (in 1 day) and were very impressed with the experience from start to finish. It was a seamless process and Mason was very professional, friendly, prompt and courteous. Highly recommended Mason and Southeastern Roofing. Our new roof looks great!
From the at-home inspection with our insurance adjuster, to the in-home roof shingle consultation, and the crew showing up on-time with the entire area being cleaned up, dumpster removed immediately upon completion made the entire process completely refreshing. In fact, my neighbors dog was frightened by the sound, so as the dog jumped the fence, the job foreman immediately jumped into action to safely prevent the dog from injury and walk him back to my neighbor…all while I was out for the day. If you need an insurance replacement or roof repair, this company will provide you professional service beyond expectations.
This company is top notch. Everyone we worked with was professional and went above and beyond expectations! They answered all of our questions and were on time and they cleaned up after themselves and the roof looks great.
Great workmanship and great customer service!
South Eastern replaced our roof and the entire process couldn’t have gone any smoother. From the time I inquired about a consultation up through the completion of the install, I had a point of contact step by step. The follow through and customer service is top notch. The dumpster was dropped off and picked up within the timeframe we were told. The crew was on time and considerate to my property while they worked. Upon completion my contact along with another gentleman came out to review the roof to insure we were completely satisfied with our experience. We have had a lot of work done to our house over the years and never have we received this level of care on projects. We have already referred them to our neighbors. It’s hard to find good customer service and dependable companies that not only stand behind their work, but also keep their word. South Eastern seems like they really go above and beyond for their customers. I highly recommend them.
To the owner:Hi, My payment was scheduled within 2 weeks of completing the Scope of work . The bank scheduled payment went missing and I updated your office all along until Bank traced the payment of $400. Yet your office didnt have patience to wait for 1 week until Bank replied. Now even after double paying your office, still levying penalty.Overall your office has ZERO CUSTOMER SERVICE, they had to return to site to finish work, they also misplace the payment receipt and causing enormous dissatisfaction to all parties involved.Your service is having too much friction without any valid reasons, not worth. The result is only pain and hurt.Updated: On behalf of the owner, the manager approached with a mitigation plan for a mutual satisfactory settlement. I am revising based on the positive interest for a resolution. Thanks to the Management.
They went above and beyond on a small gutter will definitely use them in the future
They were very helped me with the insurance and gave me a great told me exactly what needed to be done and how they were going to do it.
The guy was very explained why he was went up to the roof and analyzed gave me an estimate.
Impeccable service and the stars!!
We worked with Ben and could not have asked for a better experience. Ben helped us every step of the way, from helping us with insurance to being there at the very end of the build, he was always happy to answer any questions we had. Southeastern Roofing built us a great roof that has been put to the test with all the rain we have had so far this year and so far we are happy to report zero issues. Would highly recommend to anyone. 5 Stars
I had a wonderful roofing experience. My roof looks great and they were great to work with. Travis Stowe and James Bowman were the dynamic duo. In all my years in the construction biz, I have never had such a smooth new roof.
This company did what they said they would do! They gave a very reasonable quote, arrived on time, with a professional crew, finished on time, cleaned up after themselves and left me a happy customer. Sorry about the run-on sentence, but wanted to get it all down. Haha
They did a good job on my roof.
Southeastern Roofing did a great job on my new roof. They kept all promises regarding price and repair of down spout drains as well. The complete job from beginning to clean up was quick.
My roof was finally installed this week, thanks to the persistance of Mason Kowalski. His customer service skills is why I selected Southeastern Roofing to install my roof. He and his team went the extra mile with my insurance company and showed them all the damage incurred from hail damage. During installation, the roofers worked as one amazing team and completed the install in 2 days. When they left, every piece of roofing had been removed from the surrounding area and there wasn’t a nail to be found on the ground. Southeastern also provides an on-site qc person during installation. David Park was through and conscientious and stayed for the entire job, despite originally scheduled on another job site on day 2. He returned to ensure my roof was completed to all specifications. Highly recomend Southeastern to all. Great experience.
Just got my roof done today and it looks great! The process was easy and working with Mr.James Bowman was a great experience. he was professional and easy to deal with. Felt like I got a fair deal and a great product. would highly recommend!
The pre-installation of the roofing job was outstanding but post-installation follow up has been very, very poor.I had damage done to one of my vehicles from falling debris that never was addressed (until I sent them bill for repair) AND I have flashing issues that still not have been addressed (after 6 months). There are many other options for roofing.
Very professional, buttoned-up company. Process ran like a well oiled machine from start to finish. Great communication with everyone involved. They handled pretty much all the paperwork with my insurance company.
Great job, very smooth from start to finish.TravisS inspected our roof and found damage we didn’t know we had and worked directly with our insurance company. We highly recommend Southeastern Roofing. Now our home is protected. Thank you.
Initial contact by two very professional young men requested may they go up onto the roof and look for damage. They showed us photographs of hail damage on some aluminum covers and tiles. They asked permission to call our insurance company with us and explained the damage. Insurance company sent a representative to meet them and agreed damage.Another professional lady made an appointment to go over our options and sign sign the contract, set a date, had the material and dumpster delivered the day before installation.The crew arrived at 6.30 am along with a rep from Southeastern who stayed all day , and finished at 8.30pm.They did an excellent job, 90 degree heat, cleaned all the gutters collected all the trash, and ran a magnet over the lot for nails.We are very pleased ,I have watched them do a friends house last week, again excellent job, he was very pleased.There so many companies in this business and I have heard and seen some very bad jobs. I recommend Southeastern Roofing Company as the best
Southeastern Roofing delivered a quality roof which was within the budget they provided. Excellent company.
We have had a great experience with SRC, and especially Jake Stanley. He was the utmost professional. His response time is quick. He didn’t just try to “sell us”. He listened to our concerns, and needs, then gave us the recommendations , that he felt would best serve our needs.
We highly recommended Jake and SRC, for any of your roofing needs.
James Bowman was very professional, friendly, and knowledgeable. He got my roof approved by insurance and within weeks my new roof was being put on! Highly recommend.
James Bowman and the Southeastern Roofing team did an excellent job on our new roof! The company’s expertise was evident from the beginning, explaining the process and setting very clear expectations. From start to finish the construction was timely, professional, organized and completed with quality craftmanship. My husband and I were very satisfied with James Bowman and the Southeastern team!
James Bowman and his crew installed my roof a few months ago and the job they did was absolutely amazing! James made the process so easy I didn’t have to do anything he took care of it all. I would recommend James and Southeastern roofing to everyone!
James Bowman and these guys did an excellent job! Everyone I talked to was so nice and even helped me with my insurance company. It was a breeze!
We are very pleased with the exceptional customer service from James with not only getting our roof replaced but explaining the process. He was very knowledgeable about the products and materials, delivery and times of everything. I would also love to show a special gratitude to Christina and Carolyn. Christina was so awesome and explained Southeastern Roofing’s customer satisfaction with all materials used. I expressed my concerns with Carolyn about my son’s graduation with the roof replacement scheduled for Wednesday and the dumpster was pickup the same evening. This company takes care of their customers with a very high level of customer service…
We are VERY pleased with Southeastern Roofing – they are totally professional, easy to work with and made getting a new roof actually an enjoyable process. Tom, Brandon and Chad are an awesome team – we always knew that we were in great hands with them, and they handled everything incredibly smoothly for us. We highly recommend them – call them today!
james bowman did an amazing job working directly with our insurace company and having our roof approved. His crews also did a very professional job and got everything done in one day. Hailea galloway the QCS on site answered all of our questions quickly and professionally and did a great job making sure everything was done right and cleaned properly. i would highly recommend southeastern roofing to everyone!
James Bowman was ABSOLUTELY fabulous in working with our insurance company to get our roof approved. Full replacement. I call that AMAZING.
Eli Daniel was the QCS on site. He is also amazing.
The entire crew was awesome.
Very professional.